WHERE DOES BANGOR CORK SHIP THEIR PRODUCTS?
We ship orders entered online to United States customers only. Orders from customers in other countries are generally not accepted. Please contact us directly if you have a question about shipping outside of the United States.
WHEN WILL MY ORDER SHIP AND WHAT ARE MY SHIPPING CHARGES?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We strive to ship orders as quickly as we can after receiving them.
As a general rule, orders for Hobby Cork Stoppers and Home Goods typically ship within 24 hours, while Cut Cork and Full Roll orders ship 1-4 days after an order is placed. Mounted Cork Panels and Display Rails (manufactured to order) ship 1-2 weeks after an order is placed, and Framed Boards (also made to order) can take up to 3 weeks to manufacture and ship.
Transit times are dependent on the carrier and where we will be shipping the order. Transit times will vary, particularly with truck freight shipping, so please reach out to us if you have a particular lead time to meet. We will always try to meet any deadlines we are presented with, so please contact us immediately if you require a faster turn around.
For additional information about Freight Shipping please see our Truck Freight Shipping page.
WHAT EXPRESS SHIPPING OPTIONS ARE AVAILABLE?
The following express shipping options are available:
- UPS 3 Day Air / FedEx 3 Day Express Saver
- UPS / FedEx 2 Day Air
- UPS / FedEx Next Day Air Priority Overnight
We do prioritize expedited orders and will try to get them out of the door the same day they are placed. Cut cork sheets and rolls, coasters, cork stoppers, and accessory orders placed before 2:00 PM EST Mon - Friday will typically ship that day, while orders placed after 2:00 PM EST will ship the following day. Orders placed over the weekend will ship the following Monday.
Because Framed Boards, Mounted Panels and Display Rails are manufactured to order, these orders are not typically able to ship same day. Please contact us with any lead time/deadline questions or concerns and find more information on our Order Status page.
DO YOU OFFER FREE SHIPPING?
We occasionally run specials offering free shipping on certain products, but free shipping is not something we typically offer. We do all we can to ensure we are charging the most efficient shipping cost for all materials. If you are concerned a shipping cost is not being calculated correctly, please contact us. We will check the shipping calculation and confirm if the rate is accurate or needs adjusting.
WHERE IS MY TRACKING INFORMATION?
You will receive a shipment confirmation with tracking as soon as your order has shipped and the tracking information will typically become active within a few hours. If you have questions about your order's status or tracking, please login to your account to check the status on your order.